FAQ

Can I use cosmetic products on my children?

Cosmetics manufacturers take into account the differences between a child’s and an adult’s skin when formulating and testing specific cosmetic products. They use milder cleansers and less fragrance, and take special care with pH levels to avoid irritating children’s skin. By law, all cosmetic products must be tested for safety. And products for children under three years old require more tests.

So it’s perfectly safe to use cosmetic products intended for children, because they are developed specifically for them.


Why do I need to moisturise?

Maintaining a healthy and hydrated skin, besides improving our appearance, makes us feel better. And the way we take care of ourselves on the inside is also seen on the outside. Therefore, following a balanced, varied and adequate diet; as well as practicing some physical activity and drinking a lot of water are some of the simple keys to achieving this, while cosmetics help us to keep our skin cared for and protected.

Moisturizing tonics, creams and lotions are water-in-oil emulsions that contain moisturizing substances that help conserve water in the skin and attract water particles to prevent the skin from drying out. In the case of dry skin, the skin cells ‘shed’ too quickly. Applying moisturizers often increases the water content and normalizes cell turnover, which solves the problem.

The more hydrated the skin is, the more translucent the outer layer becomes and allows light to reach the deeper layers, improving its tone.


Could I be allergic to a perfume?

Perfume labelling includes information on all potentially allergenic components, so anyone with a known allergy can find out if the product is safe for them to use. It’s important to read cosmetic labels carefully, especially if you have previously had allergic reactions.

Cosmetic products are subject to strict European legislation, which ensures they are not harmful to your health. Safety tests include specific allergy testing to minimise the risk of reactions. Click here to find out more.


Are cosmetics sold in Spain tested on animals?

No cosmetic products tested on animals, or with ingredients tested on animals, can be sold in Europe. They are prohibited by EU regulations. In practice, European companies have been using alternative testing methods for over 20 years, and do not test on animals.

The European cosmetics industry also participates actively in the European Partnership for Alternative Approaches to Animal Testing (EPAA), and in Spain, the cosmetics industry is part of the Spanish Network for the Development of Alternatives to Animal Testing (Red Española para el Desarrollo de Métodos Alternativos a la Experimentación Animal, or REMA).

If you are interested in this subject, you can consult this section of our website.


How do I know if a cosmetic product is safe?

Before they reach you, all cosmetic products have undergone an exhaustive safety assessment to ensure they are safe to use. The priority of cosmetics manufacturers is ensuring consumers are satisfied with their cosmetic products. Therefore, they invest in innovation, work to keep fake products off the market and ensure their products are safe, both in use and in storage. And of course, they have to comply with the relevant regulations. If you would like more information, we have a whole chapter on safety.


I want to change my hair colour. What should I know about hair dyes?

A cosmetic dye is a substance that can change your natural hair colour, temporarily or permanently, by removing some of the existing colour and/or adding a new colour. 70% of women around the world dye their hair at least once, and many do so regularly.

As with other cosmetic products, the European Union’s strict cosmetics regulations ensure hair dyes sold in the EU are totally harmless to human health. It is important to read and follow the manufacturer’s instructions carefully, as well as performing an allergy test each time you use these products.


What does a cosmetic label tell us?

Labelling is one of the most useful ways to know what’s in our perfumes and cosmetics. Always read the label, so you know what you are using. You can get a lot of information from this simple act. Legally, ingredients must be listed from higher to lower concentration. They must all be safe and covered by European legislation, so knowing what different products are made from means you can have complete confidence in them.

Their labels also show various symbols, the meaning of which is worth learning. They are the same throughout the EU, so we can identify them wherever we are, in any language. You can find more information here